DIR
IT Assessments, Planning,
Independent Verification and
Validation (IV&V), and Market
Research, Procurement Advisory, and
Contract Implementation Services
Business Intelligence (BI), Data
Management, Analytics, and
Automation, including Data
Warehousing
IT Assessments, Planning,
Independent Verification and
Validation (IV&V), and Market
Research, Procurement Advisory, and
Contract Implementation Services
Application Development
○ Application Development is the development of new applications which may be
mainframe, server, network-based, web-based or a combination and may require
interfaces to existing applications.
○ Application Maintenance and Support includes troubleshooting, modifying, maintaining,
improving security, and enhancing legacy systems and applications which may be running
in a production environment.
○ Technology upgrade, migration, and transformation may be accomplished by
converting/migrating legacy applications to new technology, either with or without new
business functionality. It may also include introducing new technology into the enterprise
and managing any changes as a result of the introduction.
○ Transformation may include assessments of the current application portfolio, evaluation
of the technology assets before beginning technology transformation and Business Case
development for justification of an initiative. Part of the transformation journey may
include planning, analysis, requirements development, proof of concept, deployment,
implementation, integration, remediation, data migration, documentation, application
programming and support services, and training support.
○ Return on investment (ROI), benchmarks, and milestones may also be appropriate to
include in a transformation initiative.
○ Agile methodology MAY be considered if the requesting agency defines the sprint
schedule, methodology, and governance which defines the process of developing,
communicating, implementing, monitoring, and approving the project phases. Additional
areas within scope include the following:
■ Website content accessibility compliance;
■ Cloud transformation;
■ Digital transformation;
■ IT organizational transformation; and
Website Compliance Checklist
Website Compliance Checklist
DIR-CPO-TMP-593
Deliverables Based Information Technology Services (DBITS)
■ User acceptance testing.
○ ERP is an amalgamation of an organization’s information systems designed to automate
and integrate a variety of functions, commonly referred to as “back office”, including
financials, human resources and asset management. These systems are usually
modularized and generally highly configurable. Business Process Reengineering (BPR),
system or application changes, implementation, conversion services, and training are
often included in an ERP initiative.
BI
○ BI enables an organization to perform in-depth analysis and includes, where required,
data mining of detailed business data providing real and significant information to
business users. BI may include an integrated group of operational and decision support
applications and databases. BI makes use of tools designed to easily access data
warehouse data. A data warehouse collects, organizes and makes data available for the
purpose of analysis and gives organizations the ability to access and analyze information
about its business. The function of the data warehouse is to consolidate and reconcile
information from across disparate business units and IT systems and provide a context for
reporting and analysis.
○ Road mapping for a data warehouse initiative may include assessment of technology and
infrastructure, as-is documentation, business requirements gathering, use case
development, and reporting requirements analysis.
○ This category includes solutioning data warehouse architectural design, data warehouse
processes and sourcing, extraction, transformation, analytics, and loading of data sources;
planning, assessment, product installation and tuning; prototype development,
deployment, data cleansing, data mart development and support; data migration,
integration with data mining; integration with business intelligence tools, artificial
intelligence, and/or systems; data scrubbing; data transformation; training and knowledge
transfer.
○ Data governance planning and implementation, and Business Analytics and Reporting
(BAR) is also included in this category.
IT
IT Assessments and Planning may include IT effectiveness, maturity, governance, and
architecture. Strategic planning activities may include mission statement development,
visioning and goals, objectives, and strategy development. Assessment of staff knowledge,
skills and abilities, bandwidth, time and motion studies, and succession planning are
included in this category. Strategic planning development and tactical planning may
require the provisioning of actionable plans and roadmaps. Organization change
management, enterprise architecture, cloud assessments, and network performance
assessments are within scope as well.
Website Compliance Checklist
Website Compliance Checklist
DIR-CPO-TMP-593
Deliverables Based Information Technology Services (DBITS)
○ Also included in this category are the independent verification and validation procedures
that are used together for in-depth analysis of a product, service, or system for
compliance with requirements as well as the independent oversight of software (or
systems) development life cycle (SDLC) processes and specifications.
○ Market Research, Procurement Advisory, and Contract Implementation Services activities
may include requirements gathering, facilitation activities, scoring criteria development,
evaluation criteria development, negotiation guidance and assistance, and contract
transition assistance.
■ Cost optimization including software license cost analysis;
■ Financial planning and pricing structures;
■ Market reviews/market research;
■ Market engagement;
■ Transition/implementation assistance; and
■ IT contract management assistance.
Note: When using Procurement Advisory Services under Texas Government Code, § 2155.004, a state agency may not accept a
bid or award a contract that includes proposed financial participation by a person who received compensation from the
agency to participate in preparing the specifications or request for proposals on which the bid or contract is based. The
selected Contract Holder and the employees of that Contract Holder who perform Procurement Advisory Services will be
ineligible to respond to any resulting solicitation(s).